use case / Consumer technology

Enable contactless purchase, instant redemption and support with NFC

Use NFC tags and in-person micro-interaction to bring your consumer technology to life. With instant redemption, quick start guides, video engagement, and technical support, Spring can help you drive contactless consumer experiences.

Instant redemption

On pack.

Enable instant contactless purchases with the tap of a phone. Upsell add-ons, provide instant show and tell, and share promotional videos and product demos. Sell more, sell faster, and encode with unique retailer URLs.

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Quick start guide

In pack.

The installation of any technology requires a lot of hand-holding and expensive customer care and technical support tickets. Connect Springs to Livechat, video guides, and technical support to provide a fantastic experience while avoiding the associated costs.

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Ongoing technical support

On product.

The quality of business technology is only as good as the support that goes with it. Manage in-person training, enable frictionless contact, and more.

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Engagement. Delivered.

30%
more support
Live chat
20%
increased conversion
Game hacks
100%
Frictionless
Phone in 3d

Spring can be used in a variety of ways, from accepting payments to sharing content. Simply create a landing page on our platform or redirect to your own landing page to get instant mobile browser content.

The benefits of Spring to electronics manufacturers, consumers and retailers

  • Manufacturer

    Ensure users have access to support and set-up guides through Spring. Weave use cases, expert advice and virtual assistance into the consideration phase. It's not just at point of purchase - much of the commercial opportunity sits with enhanced products, applications, add-ons and services. Reduce reliance on paper manuals, improve user experience and product adoption outcomes.

  • Consumer

    Get on-product or display demos to bring the tech to life. Easy set-up video, live chat and up-to-date digital guides. Preview what's new and upgrade remotely. Get instant support with virtual chat Spring.

  • Retailer

    Support sales to existing and new clients with in-location advertising. Drive consumers through packaging, in-store and through displays.

    Get deeper data into how and when your products are used, what are the challenges clients face when interacting with features and deeper analytics.

Ready to enhance your customers' experience?

Use cases

Spring is used by consumer technology manufacturers to reduce in-pack material by transitioning from print to digital in-browser guides and improving the customer user experience. See our other use cases for more inspiration.

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    Drive sales online from pop-up stores

    Bring your software, online retail, reseller platforms, and marketplaces to where your customers are.

    Read more
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    Digitalise customer care

    Self-service support in any geographical location, in retail, in-office or in public spaces.

    Read more
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    Cost-effective advertising

    Provide quick access to your digital content indoors, outside, and on the go all without the need for an app.

    Read more

Company Registration Number: 12610627

Spring Limited, 24 Longmoor Road, Liphook, GU30 7NY, UK

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